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Shipping 24-48 working hoursOnce the package is entrusted to the courier it will be at your home in just 24-48 working hours.
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Returns and ExchangesYou can request a replacement within 15 days if you encounter problems with your order
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Pay on deliveryOption to pay conveniently on delivery with an additional supplement of €5.00
Once the package is entrusted to the courier it will be at your home in just 24-48 working hours.
You can request a replacement within 15 days if you encounter problems with your order
Option to pay conveniently on delivery with an additional supplement of €5.00
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We accept all major payment methods: credit/debit cards, PayPal, Apple Pay, Klarna, Revolut, Postepay, Cash on Delivery.
You can conveniently pay upon delivery (if you live in Italy) for an additional €5.00. Remember to have the exact amount ready to give to the courier.
The customer has 15 business days to request assistance/return/product replacement, within which timeframe we guarantee coverage (subject to return/exchange authorization). All return/exchange requests submitted after the above deadlines will be rejected and denied.
In any case, send a request to our customer service via the channels indicated by entering:
- name
- surname
- order reference.
Refunds will be made using the same payment method used for the purchase, specifically:
- If you paid by card, the refund will be made to the same card used for the payment;
If you purchased cash on delivery (no refunds will be available), you will be issued a discount coupon for the same value as your order. All information will be sent via email after completing the return request form.
Read our returns policy and terms for further details.
Our delivery times are 24/48 working hours from the moment the courier takes charge of your shipment.
For all electronic problems, the warranty lasts 12 months from the date of purchase.
Enter your tracking number in the "Track My Order" section at the bottom of the site and you can follow your order directly.
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